Machine Learning Sentiment Analysis
Perceivo
Perceivo is an AI-powered app designed to help businesses, especially Indonesian businesses, understand customer feedback on social media.Perceivo is an AI-powered app designed to help businesses, especially Indonesian businesses, understand customer feedback on social media.
Project Overview
Providing tools for rapid sentiment analysis, equipped with features that effectively summarize customer opinions and sort questions or assistance needs using Machine Learning.
Perceivo Application: Perceive Customer Sentiment aims to help business owners analyze customer sentiment and quickly understand their needs.
Key Features
- Sentiment Analysis - Detect customer sentiment to find out whether their opinion of a product or service is positive, negative, or neutral.
- Customer Resume - Provides a review summary of comments that allows businesses to understand the general perception of customers towards the product.
- Question & Assistance - Detecting customer comments that contain questions or require assistance makes it easier for businesses to respond more proactively and increase customer satisfaction.
Technologies Used
FigmaExpress JSKotlinTensorflowGoogle ColabVertex AIGemini 1.0Python Fast API
Project Gallery
Project Details
Client
Bangkit Academy Final Project
Timeline
2 months (2024)
Role
Fullstack Web Developer
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